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Contact Us

Not sure where to start? Drop us a message and we'll put you on the right path.

Customer Care Line: 1-866-392-1860

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Correspondence Address

GMFS Mortgage LLC, serviced by Shellpoint 
PO Box 10826
Greenville, SC 29603-0826

General Payment Address

GMFS Mortgage LLC, serviced by Shellpoint 
P.O. Box 60535
City of Industry, CA 91716-0535

Overnight Payment Address

GMFS Mortgage LLC, serviced by Shellpoint 
Attn: Payment Processing
75 Beattie Place, Suite LL202
Greenville, SC 29601

Notice of Error or Information Request Address

You have certain rights under Federal law related to resolving errors in the servicing of your loan and requesting information about your loan. To request information about your loan or if you believe we have made an error servicing your loan, send your request for information or error resolution to:

GMFS Mortgage LLC, serviced by Shellpoint 
P.O. Box 10826
Greenville, SC 29603-0826

Hours
Monday - Friday: 8am - 9pm EDT
Saturday:10am - 2pm EDT 

Phone
866-392-1860